Our Agreement
1. What I'm building
You've selected the your selected package package. Here's what that includes:
Choose a package above to see your scope.
That package is the full scope of the work. Want something added later that
isn't on the list? No problem — we'll agree on it as a separate small job first,
so there are no surprises.
2. What it costs and how you pay
The price splits into two equal halves:
- 50% now (—) — the deposit gets the
work started. You're paying it on the next screen.
- 50% at the end (—) — due once
the site is finished and you've approved it.
The deposit is non-refundable once I start, since it covers time I set aside
for your project. Cancel before I begin and you get it back.
One running cost to know: if your package includes SMS reminders,
the texts carry a small per-message carrier fee (via a provider like Twilio),
billed to your own account. That's a cost you own, like any phone plan.
3. How long it takes
Most sites are ready to review within 2 to 4 weeks of your
deposit clearing, depending on the package and how fast I get your content
(logo, photos, text, hours). The clock starts when you've sent me what I need.
Bigger builds can take longer — I'll tell you up front if yours will.
4. Your first month is on me
For the first month after your site goes live, any fixes are free — wrong info,
bugs, typos, or touch-ups to anything included in your package. Just send them
over and I'll handle it.
After that first month, bulk edits are a flat $30. Or, if you'd
rather not pay for edits, I'll hand you the keys (see section 6) and you can make
changes on your end.
New features that weren't in your original package are always quoted separately
as small add-on jobs.
5. The handover
When the site is approved and the balance is paid, it's done and live. Fixing my
own mistakes or bugs is never billable — that's just me finishing the job properly.
6. You own it — outright
Once you've paid in full, the website is 100% yours: the code,
the content I built, and the domain name. No monthly fee, no lock-in, nothing held
hostage.
To keep edits easy for both of us, I'll keep hosting it on my end — the whole
setup is already running, so this costs you nothing and makes updates fast. If you
ever want hosting fully on your side, just tell me. I'll take 2 weeks to migrate
everything over to you, show you how to host it, and that's it — it's yours to run
wherever you like.
The one exception is third-party tools the site uses — Stripe for payments,
Google for calendar, Twilio for texts. Those run under their own companies' terms
on your own accounts, and any usage fees they charge are yours. That's normal for
any website.
7. What I need from you
To stay on schedule, I'll need your business details, content, and any required
logins in a reasonable time. If I'm waiting on you, the timeline pauses until I
hear back — fair both ways.
8. The truth about guarantees
I'll build you a site that works well and looks great. I can't promise specific
business results (a number of new customers, a Google ranking) — no honest designer
can. What I guarantee is the work itself: a working, well-made site, delivered as
described here.
9. The limits of my responsibility
I'll take real care with your site, but there's a limit to what I can be
responsible for. If something goes wrong, the most I can be held liable for is what
you paid me for the project. I'm not responsible for problems outside my work —
content or logins you give me, outages at third-party services (Stripe, Google,
Twilio, your domain provider), or changes someone else makes after handover.